Customized Products

Thank you for shopping with Custom Designs Signs. We take great pride in providing high-quality, customized products tailored to your specifications. As each product is uniquely crafted based on your individual preferences, we want to ensure you understand our policy regarding refunds and returns.

No Refunds or Returns

Due to the personalized nature of our products, we do not offer refunds or accept returns on products created and ordered using our online design studio. Once a design order is created, placed, and confirmed, it enters our production process immediately to ensure prompt delivery of your custom item. Therefore, please review your order carefully before finalizing it to avoid any errors.

Order Changes or Cancellations

We understand that mistakes can happen. If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once production has begun, changes or cancellations may not be possible.

Defective or Damaged Products

In the rare event you receive a defective or damaged product, please contact our customer service team within 3 days of receiving your order. We will work with you to resolve the issue promptly, either by sending a replacement or offering a refund or credit.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please don’t hesitate to contact us at sales@custom-d-signs.com. Our customer service team is available to assist you and ensure your shopping experience with us is enjoyable and hassle-free.